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Avid Services and Support

Support

Online Technical Support
Web-based support and KnowledgeBase. Troubleshoot, find answers, documentation, device lists, codecs.
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Downloads
Download the latest software patches and updates.

Learn more about all Avid Support Options

Discussion Groups
Ask questions, share information, and get answers in the peer-to-peer forums.
Visit the Avid Forums
Contact Support

Licensing and Registration
Register your Product
Upgrade your System
Transfer a System
Report Piracy

Beta Testing Program
Become a Beta tester.

Services

Professional Services
Planning, integration, and operational expertise for high-performance media production

Consulting Services
Specializes in strategic and operational advice for a wide range of Media and Entertainment businesses.

Partners
These partners further enhance our broad range of fully integrated and interoperable solutions.
Find third party developers

Avid Resource Guide
Find complementary plug-ins, decks and cameras, CPUs and peripherals.
Get the Avid Resource Guide

Contact a Reseller
Get in touch with a reseller near you for information on product support programs that fit your needs.
Locate a Reseller

Training

Online Learning
Access training 24/7 with the Avid Learning Excellerator (ALEX), the web-based e-learning environment.
Try a Free online course

Authorized Training Centers
I
nstructor-led training at Avid sites and Avid Authorized Education Centers (AAECs) around the world
Find courses
Locate a training center

Avid Certification Programs
Move beyond proficiency, with Avid certification programs
Avid Certified User
Avid Certified Support Representative 
Avid Certified Instructor

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Avid User Groups
Community 
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