Effective January 1, 2008 Avid now requires Support reinstatement fee
Beginning January 1, 2008, customers are required to pay a reinstatement fee if they choose to re-activate or activate an Avid Support Contract more than 30 days past the expiration of coverage, unless the Avid system in question is a discontinued product not subject to the reinstatement fee.
The fee is 25% of the total cost of the Avid Basic Support contract for the Avid system being covered. In some cases, it may be more cost effective for customers to back-date the new Avid Support Contract to cover the time that has elapsed since the expiration of the original contract. An Avid reseller can help you determine which choice makes sense for you. For more information, read our Frequently Asked Questions.
To re-activate or activate your Avid Support Contract, call 1-800-949-2843, option 2 or contact your local Avid office or reseller for complete program information and pricing.
* Applies to North America only. Program availability and details may vary depending on geographic location, and are subject to change without notice.